Frequently Asked Questions
Products
What can be done about nausea and vomiting?
Nausea and vomiting typically resolve on their own after the fourth month of pregnancy. To help alleviate these symptoms, avoid fatty foods and coffee. Eat small, frequent meals. If you experience severe or persistent vomiting, consult a doctor, as this condition may require inpatient treatment. Following your doctor's recommendations closely can help manage and avoid severe vomiting.
What is the normal weight gain during pregnancy?
During pregnancy, aim to gain no more than 10-12 kg (about 350 g per week). Regularly monitor your weight. Weight gain generally begins around week 20. Maintain a balanced diet, eating regularly without overeating, and limit your intake of salt, sweets, and spicy foods, which can contribute to fluid retention. Include protein-rich foods (such as veal, chicken, fish, and lentils) rather than fatty foods.
I am pregnant and have a profuse discharge. Is this normal?
Pregnancy hormones can cause an increase in vaginal discharge, which may be thick and white as dead cells are expelled from the body. This discharge can vary in amount but is generally normal if it is not accompanied by burning, itching, an unpleasant smell, or blood clots. However, consult a doctor to rule out potential issues such as leaking amniotic fluid, risk of miscarriage, or infections.
How long should I take Miofolic?
Clinical studies suggest that the minimum recommended duration for taking Miofolic is three months. Most gynecologists recommend continuing for 3 to 6 months for optimal results.
Can I take Miofolic if I’m not trying to get pregnant but have PCOS?
Yes, Miofolic can be beneficial for those with PCOS. Taking Miofolic—2 sachets per day for 3-6 months—can improve reproductive system function and normalize hormone levels. Benefits may include reduced or eliminated symptoms such as unwanted hair growth, skin problems, and weight gain. Additionally, Miofolic can enhance insulin sensitivity and help normalize the menstrual cycle, which is particularly important for managing PCOS.
Can anyone use the products, or is it just for people with underlying health issues?
Miofolic has a general strengthening effect on the body, regardless of specific health conditions. Its benefits include improved skin and hair appearance, reduced cravings for sweets, and normalized body weight. Miofolic is well tolerated and does not require a doctor's prescription to start.
Are there any side effects from Miofolic?
Miofolic is generally well tolerated, with studies indicating no significant side effects when taken as recommended.
Orders
I’m Having Trouble Placing an Order—What Should I Do?
If you're experiencing difficulties while placing an order, please reach out to us at info@amaxa-prime.com for assistance.
What Should I Do If I Receive a Faulty or Incorrect Item?
In the unlikely event that you receive a faulty or incorrect item, please contact us at info@amaxa-prime.com for guidance. You may need to provide proof of delivery and/or photographic evidence.
I Entered the Wrong Shipping Address—Can I Change It?
If your order has already been dispatched, it may be too late to change the delivery address. If the order is still being prepared, please contact us at info@amaxa-prime.com for help. In some cases, we may need to cancel the order so that you can place it again with the correct details.
Delivery & Returns
Can I Change the Delivery Details for My Order?
If your order has already been dispatched, it may be too late to change the delivery address. However, if the order is still being prepared for dispatch, please contact us at info@amaxa-prime.com forassistance. In some cases, we may need to cancel the order so you can place it again with the correct details.
What Is Your Returns Policy?
You can return items if they are damaged, faulty, if there was an error with your order, or if they are unwanted. Items must be unopened, with any seals and shrink wrap intact, and in their original packaging. We can only accept the return of opened items if they are faulty.
If you no longer need an item, you have 14 days from the date you receive your order to contact us about returning it. You then have an additional 14 days to send the item(s) back to us.
For damaged or faulty items, you may be eligible for a refund up to 30 days after purchase. After 30 days and up to six months, you are entitled to a replacement rather than a refund.
We may request photographic evidence to support claims for damaged, faulty, or missing items. Refunds will be processed once we receive the returned items.
How Do I Return Items?
Please follow these steps to ensure your refund is processed efficiently:
- Securely wrap the item in its original packaging along with all accompanying documentation.
- Contact Customer Services at info@amaxa-prime.com who will provide you with a freepost return address if your return is eligible under our returns policy. Please note that if customers pay for postage themselves, this cannot be refunded, as we offer a freepost system where postage is not required.
- We will notify you via email once your refund has been processed.
Please note that international orders are not eligible for free returns unless the items are faulty.
How Much Does Delivery Cost?
Standard UK delivery is free on all products. The delivery cost, if any, will be displayed at checkout.
How Long Will My Order Take to Arrive?
Standard free delivery for UK orders typically takes 3 to 5 working days, excluding bank holidays.